Cambios creativos en servicios
By: Heskett, James L.
Contributor(s): Sasser, William Earl | Hart, Christopher W.L.
Material type: TextPublisher: Madrid Díaz de Santos 1993Description: 367p. gráf. 22cm.ISBN: 8479780797.Subject(s): CALIDAD | CALIDAD DEL SERVICIO | GESTION EMPRESARIALItem type | Current location | Home library | Call number | Status | Date due | Barcode |
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Libros | IEF | 56367 (Browse shelf) | Available | 56367 |
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