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Public opinion and the measurement of consumer satisfaction with government services

By: Roth, Victor John.
Material type: ArticleArticlePublisher: 1990Subject(s): SERVICIOS PUBLICOS | EVALUACION In: Canadian Public Administration vol. 33; n.4, p. 571-583
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IEF
OP 1750/1990/4 (Browse shelf) Available En: Canadian Public Adm., v. 33; n.4; p. 571-583; 1990 OP 1750/1990/4

Resumen. -- Conclusiones

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