Roth, Victor John
Public opinion and the measurement of consumer satisfaction with government services .-- , 1990
Resumen. -- Conclusiones
SERVICIOS PUBLICOS
EVALUACION
Canadian Public Administrationvol. 33; n.4, p. 571-583
Public opinion and the measurement of consumer satisfaction with government services .-- , 1990
Resumen. -- Conclusiones
SERVICIOS PUBLICOS
EVALUACION
Canadian Public Administrationvol. 33; n.4, p. 571-583