Biblioteca del Instituto de Estudios Fiscales

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La calidad del servicio a la conquista del cliente Jacques Horovitz; prólogo de Gilbert Trigano

By: Horovitz, Jacques.
Contributor(s): Trigano, Gilbert.
Material type: TextTextSeries: McGraw-Hill de management.Publisher: Madrid McGraw-Hill 1990Description: XIII, 105 p. 23 cm.ISBN: 8476155700.Subject(s): EMPRESAS
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