Management e marketing dei servizi
By: Grönroos, Christian.
Material type: TextPublisher: Turín ISEDI 1994Description: 298 p. 25 cm.ISBN: 8880080229.Item type | Current location | Home library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Libros | IEF | 56118 (Browse shelf) | Available | 56118 |
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Bibliografía.-- Titolo dell'edizione originale: Service Management and Marketing. Managing the Moments ot Truth in Service Competition
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