Public service improvement theories and evidence / edited by Rachel Ashworth, George Boyne and Tom Entwistle .-- 1st ed. 2010 .-- Oxford : Oxford University Press , 2010
.--VIII, 234 p. 24 cm.
Índice.
9780199545483
SERVICIOS PUBLICOS
GESTION PUBLICA
Ashworth, Rachel
Boyne, George A.
Entwistle, Tom