Peña Sánchez de Rivera, Daniel
Measuring service quality by linear indicators .-- Madrid : Universidad Carlos III , 1996
.--17 p. 30 cm. .-- ( Universidad Carlos III working papers;96-46 ).
Resumen,bibliografía,conclusiones
MODELOS ECONOMETRICOS
Measuring service quality by linear indicators .-- Madrid : Universidad Carlos III , 1996
.--17 p. 30 cm. .-- ( Universidad Carlos III working papers;96-46 ).
Resumen,bibliografía,conclusiones
MODELOS ECONOMETRICOS