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_aBorgeat, Louis _98524 |
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245 | _aLes plaintes des citoyens: une revendication de qualité des services publics | ||
260 | _c1999 | ||
500 | _aBibliografĂa,conclusiones | ||
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_aSERVICIOS PUBLICOS _948391 |
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650 | 4 |
_aGESTION PUBLICA _944972 |
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_aCANADA _933508 |
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_aCALIDAD DEL SERVICIO _933488 |
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650 | 4 |
_aRECLAMACIONES Y RECURSOS _948202 |
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700 | 1 |
_aMockle, Daniel _98525 |
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773 | 0 |
_tCanadian Public Administration _w543 _gv. 42;n. 2, p. 213-239 |
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_c126122 _d126122 |